What time may I check in?
Check in time is at 2 pm
Is it possible to check in earlier?
Of course, if we have available rooms. Please call the hotel directly prior to your arrival to make any necessary arrangements. Tel: +7 (495) 662-90-22.
Can I leave my luggage in the hotel until 2 pm?
Yes, we offer you our luggage office service. Please contact our Front Office.
What time do I need to check out?
Check out time is at noon.
How way I book a room in Intourist Hotel Kolomenskoe?
There are several opportunities:
Do you have any parking area for guests?
We offer an underground parking (at additional charge). Contact our Front Office in advance to know the prices and availability.
Tel: +7 (495) 662-90-22;
22-01, 22-02 — internal.
What does “guarantee accommodation” means?
Guarantee accommodation means that you have made a prepayment. If your room is not prepaid and you didn’t arrive until 6pm on the day requested, your reservation may be cancelled.
How can I receive an invoice?
We give an invoice to guests who have paid for the room using “Bank transfer”(only for legal entity person). If you are making online booking you will get special form to fill out with your company payment details. The voucher and invoice will be sent to the submitted email address automatically.
Why is online booking considered so useful?
First of all, with online booking you may see the availability in real time. Secondly, it will take you about three minutes to book a hotel room. And on the top of all, you can chose any payment you like, whether by cash or bank card, e - money or Bank transfer.
Is it possible to arrange business meeting or personal event in your hotel?
Yes, five different space range meeting rooms and restaurant are available for rent. Please check our website intourist-kolomenskoe.ru/en/ or call directly the hotel Front Office for more information. Tel: +7 (495) 662-10-01
Is it possible to accommodate the 2nd guest without his or her ID (passport)?
Guest’s ID (passport) is obligatory. Foreigners need to have their international passport and migration card. Birth certificate is required for children.
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